PROTECTION

Tel: (01242) 253212

Established in 1994.

287 Hatherley Road

Up Hatherley

Cheltenham

Gloucestershire

GL51 6HT

Tel: (01242) 253212

Email: playhouse12345@aol.com

• Excellent standards of daily care

• Home from home setting

• Secure, stimulating and happy environment

• Dedicated and enthusiastic staff

• 3 large play rooms

• All-weather playground

• Freshly prepared food

Due to the many hours of care we are providing for your child, it is possible that our staff may be the first people to be aware that there is a problem.
In a registered day care provision a senior member of staff (registered person/deputy) is designated to deal with and record any allegations or concerns and will be the named contact for the local authority and Ofsted.

It is important that any suspicions, indications, allegations of abuse or neglect are recorded at the time (date and time).

If it is apparent that the matter deserves further investigation then we will work with the Gloucestershire Safeguarding Children's Board (GSCB) and follow their procedures and guidelines.

Allegations of abuse against a member of staff.

If concerns are raised in relation to the care and treatment of a child, the normal child protection procedures must be followed.

The staff member will be suspended, pending further investigations, in line with our disciplinary procedures.

Gloucestershire safeguarding children service - (01452) 58 36 36

Out of hours social work emergency duty team - (01452) 614 194

Out of hours police control room - (0845) 090 1234